Village of Riverdale Village of Riverdale

Customer Service Online Survey


1. Are you a new resident or an existing resident in Riverdale?
 New 
 Existing 

Are you familiar with the services and programs offered by the Village?
 Yes 
 No 

3. Do you feel that the Village maintains a high visibility or presence in the community?
 Yes 
 No 

4. Have you had any need to request service from the Village?
 Yes 
 No 

5. Which departments have you had to request service from (please indicate all)?
 Villlage Hall 
 Police Department 
 Resource Center 
 Fire Department 
 Public Works 

6. When requesting service from the Village, did you do so by telephone?
 Yes 
 No 

7. Were the telephone prompts/directions easy to follow?
 Yes 
 No 

8. Do you feel that your telephone call was answered in a timely manner?
 Yes 
 No 

9. When requesting service from the Village, did you need to utilize and specific forms? If so, which ones?
 Yes 
 No 

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